- Social Media Marketing & Management
Social Media Marketing
Social media is often the first place people check a business before they get in touch. When your profiles are quiet, out of date, or look different from one place to the next, it can put people off before they ever reach your website. We look after social media for UK small businesses, so your profiles stay active, consistent, and worth following, while you get on with running the business.
Social Media, Handled for You
Good social media is not about posting for the sake of it. It starts with understanding what your business does, who you want to reach, and what would be useful or interesting for those people to see. We plan content around your business, your services, and the questions your customers actually ask, so what goes out feels like you, not like a generic feed anyone could have written.
We also handle the day-to-day side of it. Posts go out regularly, comments and messages get replies, and your profiles are kept tidy and up to date. That steady presence matters: a profile that is posted to often and answered promptly looks like a business that is open, active, and cares about its customers.
We practise what we offer. Commercefy runs its own company socials every day across LinkedIn, Instagram, Facebook, X, TikTok, and YouTube, so we know first-hand what it takes to keep several profiles going at once. We also run Meta ad campaigns that bring in requests for our free visibility audit, and ChatGPT ads are running too, so the social media work we do sits alongside advertising that is already bringing people in.
Social media works best when it fits in with everything else a business does online. Your posts can point people towards your website, support the work we do on search, and back up the ads you run. We keep that joined-up view in mind, so your social media, your website, and your advertising all tell the same story about your business.
- What We Deliver
What's included
A social media plan built around your business, your services, and your customers
Content ideas and posts planned in advance, so nothing is rushed at the last minute
Regular posting across the platforms that suit your business, including LinkedIn, Instagram, Facebook, X, TikTok, and YouTube
Replies to comments and messages, so people who get in touch hear back
Profile set-up and tidy-ups, including profile pictures, descriptions, and links
Posts that match your website and branding, so everything looks consistent
Campaigns for a launch, a seasonal offer, or something new you want people to know about
Simple, plain-English updates on what has been posted and how your profiles are doing
- Working Steps
Our Focus
Content that fits your business
Every business has something worth saying; the hard part is turning it into posts people want to read. We plan content around what you do, the work you are proud of, and the questions customers ask you again and again. The result is a feed that sounds like your business and gives people a reason to follow it.
Regular posting
A profile that goes quiet for weeks looks closed, even when the business is busy. We keep your posting steady, so there is always something recent for a visitor to see. Regular posting also gives people more chances to find you, share what you post, and remember you when they need what you offer.
Replies and messages
People expect an answer when they comment or send a message, and a quick, friendly reply can be the difference between a new customer and a lost one. We keep an eye on comments and messages and reply on your behalf, so nobody is left waiting and no enquiry slips through unnoticed.
Profiles that stay consistent
Your business should look like the same business everywhere people find it. We keep your profiles up to date and in line with your website and branding, from the words in your bio to the images people see. That consistency helps people trust what they find, whichever platform they found you on.
- Help Center
Frequently asked questions
Which social media platforms do you manage?
We work across LinkedIn, Instagram, Facebook, X, TikTok, and YouTube. Which ones we focus on depends on your business and where your customers spend their time. Some businesses need one or two platforms done well; others need a presence across several. We will agree that with you before we start.
Do I have to write the posts myself?
No. We plan and write the content for you, based on what you tell us about your business. We may ask you for photos, news, or details about a job or offer from time to time, but the writing, planning, and posting are handled by us.
Will you reply to comments and messages for us?
Yes. Replying to comments and messages is part of the service. We answer on your behalf in a friendly, professional way, and we pass anything that needs your input straight to you.
Can social media help bring in new customers?
Social media can help more people find your business and give them a reason to get in touch. It works best as part of a wider picture, alongside your website and advertising. We run Meta ad campaigns that bring in requests for our free visibility audit, so we see every day how social media and advertising work together.
How do we start?
We start with a free visibility audit call. We will look at your current social media and website, talk about what you want from it, and suggest what to do next. There is no charge for the call, and no pressure to go ahead.
What our clients say
“Fantastic job. My client loved it :D”
— Upwork client review, 5.0
“Fantastic work, as always.”
— Upwork client review, 5.0
“Excellent work as always! Everything completed within timeframe, rapid reply to questions, able to address all issues I could come up with. Thank you!”
— Upwork client review, 5.0
Book Your Free Visibility Audit
Not sure where your social media stands, or what to do next? Book a free visibility audit call and we will look at your profiles and website with you, then talk through what could work better.
Call us: +44 7503 827786
Email: info@commercefy.co.uk